RECEPTION

The following services are at our guests' disposal:

Telephone
Post
Fax
Foreing languages
Wi-fi zone

Regulations

It is compulsory to observe the campsite’s rules. The non-observance will allow the management to dismiss the guest as unwanted.

Openings hours and timetable

During the opening hours, silence hours are applied between 1 pm and 3 pm and from 11.30 pm th 07 am. In such period of time the access bars of the camping are closed and vehicular movement is prohibited. For organisational reasons it may vary up to 12.00 p.m.

Entrance for people and vehicles, management of pitches and accommodations , check-in and check-out

Based on the section 109 of T.U.L.P.S. the entry in the structure is allowed only after the exhibition of a valid identity card or other necessary documents to verify the identity.
It is not allowed for minors to enter if not accompanied by an adult who is legally responsible for them.
Accomodations check-in from 5 p.m.
Accomodations check-out till 10 a.m.
Pitches check-in from 12 o’clock.
Pitches check-out till 12 o’clock.
The payment for the accomodation must be made on your arrival, when you get the accomodation keys.
Customers are required to have a mutual respect that does not undermine the harmonious coexistence within the campground.
The customer is responsible for any visitors and/or guests. The visits of external people to the campground are allowed only after the presentation of an identity card, visits are free for the first hour, thereafter are subject to the payment of the daily rates in force.
The maximum permitted speed limit is 10 km/h.
It is allowed to enter with only one car per each pitch; the car must be parked within the limits of the pitch or in front of the place of accomodation (apartment, semi-detached house, mobilhome)
The entrance of a second car is absolutely not allowed, not even for loading / unloading.
Scooters are allowed to circulate at a maximum speed of 10 km/h and in compliance with current legal regulations (compulsory licence plate, insurance and helmet etc.)
The limits of the pitch must be scrupulously respected.
The washing of cars and tents must be made at the camper service, avoiding unnecessary waste of water. This activity is strictly prohibited on the pitch.
If the customer leaves the caravan deposited in the campsite, he will still be charged for the pitch even for the nights when no member of the group will be present.

Safety standards

For security reasons, caravans or campers must be removable at any time.
Only one gas cylinder for each pitch is permitted. It is mandatory to have a fire extinguisher in possession.
The connection between the plug of the energy the column and the personal plug must be made to perfection with three core cable suitable for mobile application, intact and unique (seamless) and must be located on the ground (not on trees or hedges) as required by the laws in force (CEI 64-8/7 art. 708.4).
The civil and criminal liability of the equipment attached to the column is of the owner of the same equipment.
The management assumes no responsibility for the deterioration of food due to the failure to provide electricity which is not dependent by his will.
The guest is required to view and comply with evacuation plans and standards of conduct located inside the structure.
The removal or damage to equipment and materials for public safety, fire extinguishers, hose, etc.., involves penal sanctions as provided by D.P.R. 81/2008.

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